Getting started with Oncourse:
Instructor Guide


What is Oncourse?

Oncourse takes your classroom to the Web, letting you and your students participate in class from anywhere—a home or workplace computer, an IU residence, any Student Technology Center on campus, or anywhere else that has Web access.

Use Oncourse to post the class syllabus and schedule, distribute and accept assignments, share information with the class, set up chat rooms for class discussion, distribute grades, conduct tests and surveys, or link to information on the Web. Your Oncourse Profile (home page) is a central place to keep track of classes and to store class notes, files, and URLs.

With Oncourse, you can quickly and easily— without knowing Web publishing—set up a course Web site, assembling all your online teaching tools in one place. You will no longer have to create and maintain separate course Web sites, bulletin boards, and grade records. And no more fumbling with e-mail attachments to share files with students. Post files online for easy access, link to other online instructional tools, or incorporate existing course material.

Because Oncourse is connected directly to University Registrar data, you and registered students have automatic access to Oncourse classes.

Oncourse is available all hours except 5 - 6am daily (10 - 11am GMT).

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Access and requirements

Access to Oncourse

How to get an Oncourse class

If you are currently teaching a course on any campus other than Ft. Wayne, an Oncourse Web site will be automatically created for each of your classes. Simply follow the instructions in this guide for using that Web site.

When can you start using Oncourse?

Access to Oncourse is provided incrementally, according to the following schedule:

Faculty access

Courses are available to instructors on these dates:

  • The second week of May for the fall semester
  • The second week of November for the spring semester
  • The second week of March for summer sessions I and II

At these times, links to the new semester and the classes in that semester can be seen on your User Profile page. You may then add content to course sections in the new semester. The new classes will be listed by default under “My Courses” on your User Profile once the current semester begins.

Student access

You may see students on the Class Roster several weeks before the semester begins, but students will not have access to Oncourse until approximately two weeks prior to the scheduled start of classes. Links to the new semester and to the courses in the new semester will be visible in students' Oncourse Profiles. At that time, students can access course sections in which they are registered.

General access

One day before the scheduled start of classes in any semester, all users who log into Oncourse will see the new semester classes listed in “My Courses” in their Profiles.

How to get a demonstration Oncourse class

If you are not currently teaching a course but would like to explore Oncourse, you may have a temporary course created for you by contacting your local technology support center (see "Getting Help"at the end of this guide).

Computing basics

It is assumed that all Oncourse users know the basics of using a Windows or Macintosh desktop computer. It is not necessary to know HTML (Hypertext Markup Language) or know how to publish on the Web.

A computer

Following are the system requirements for accessing Oncourse. All the computers in the Student Technology Centers on all campuses are capable of connecting to Oncourse.

Windows minimum
requirements:
Macintosh minimum
requirements:
Processor: 600MHz or greater Intel or AMD
Memory(RAM): 128MB
Hard Drive: 10 GB
Operating System: Windows 2000 Professional
Connection: 56K modem or Internet connection
Processor: PowerPC 603e/604 processor, 180MHz
Memory(RAM): 64 MB
Hard Drive: 10 GB
Operating System:
Mac OS 8.6
Connection:
56K modem or Internet connection

A Web browser

Oncourse is Web-based, so you will need a Web browser to view it. Use at least version 5.x of either Microsoft Internet Explorer or Netscape Navigator. Both are available from the following sources:

Non-IU Internet Service Provider
Internet service providers other than IU, such as America Online, limit access to tools licensed to IU, such as the online Encyclopedia Britannica. IU communications software is available on IUware.

IU accounts or Guest accounts

An IU account or Guest account is required to use Oncourse.

IU accounts

All instructors, staff, and students on all campuses (except Ft. Wayne) receive IU accounts when they become affiliated with IU. Your IU account is your Network ID, which serves as your university-wide electronic identity and includes your username and password for most central systems. You must use your IU account to access Oncourse.

Your department may have its own computing support provider who can help you get started, or who may have already made arrangements to set up your computing accounts. Please check with your department before contacting the UITS Support Center.

Creating an IU account at IUB and IUPUI

  1. Using a Web browser, go to http://itaccounts.iu.edu.

  2. Follow the screen prompts to accept the terms concerning account rights and responsibilities, and to create your account.

Creating an IU account at other IU Campuses:

Visit your local support provider.

Guest accounts

To give a person access to a class in which he or she is not enrolled and the person does not have an IU account, you may instruct them to create an IU Guest account and provide you with their username so that you may add the person to the Course Roster.

Anyone who does not have an IU account may create an IU Guest account by going to http://itaccounts.iu.edu, selecting "Guest" and "Request an IU guest account for access to online services."

Your password

If you cannot remember your password, take a photo ID to your campus computing support provider. For security reasons, your password cannot be changed over the phone.

Users with Guest accounts who have forgotten their password should go to http://itaccounts.iu.edu, select "Guest" and "Create more IU computing accounts, set e-mail forwarding, and manage my existing accounts and passwords" and follow the instructions to reset the password.

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Logging in

To log into Oncourse, do the following:

  1. Start a Web browser.
  2. Open a Web page and in the address location, type http://oncourse.iu.edu.

    Note: Save this address in your Bookmarks or Favorites list for easier access.

  3. Click the CAS Login button.
  4. Enter your IU account (or Guest account) username and password, then click "Login." Type your username and password carefully, making sure the Caps Lock key is not engaged. Do not save your password if prompted. Doing so might allow others to access your account.

    Note: You may see a warning about an insecure document. This message is for your information and need not cause concern. Oncourse uses a security protocol to protect your username and password when logging in. Once you are logged in, the security system is no longer needed. Most recent browsers send warning messages when you enter or leave secure sites.

  5. Once you have successfully logged in, your Oncourse Profile page will appear.

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My Oncourse Profile

The following types of information are located on the “My Oncourse Profile” page—your home page in Oncourse. You can go directly to your Oncoures Profile from within a course by clicking on the Profile link located at the top right-hand corner of the navigation bar.

Help, Suggestions, and Exit links

These links are located at the top right-hand side of your Oncourse Profile page. The Suggestions link leads to the Oncourse Suggestion form, where feedback can be submitted about the Oncourse application. The Help link leads to Oncourse context-sensitive Help, and the Exit link ends the Oncourse session. When using public computers, after you log out of Oncourse, be sure to close your browser window and log completely off of the computer to prevent other users from accessing your account.

My Courses

Under "My Courses" is a list of hyperlinks to your courses . To go to a course, click its hyperlink.

Note: If you are not registered to teach a class in the current semester, you will not see the “My Courses” section on your Profile page. If a course you are teaching does not appear in the course listing, you may not be the Instructor of Record for the course, or the campus Registrar’s office may not have your correct information (find out more about how to correct this problem at http://kb.iu.edu/data/ahhz.html).

Edit Course List

Use this option to select different courses from other semesters to appear by default on your Oncourse Profile.

My Contact Information

At the top right-hand side of the page is your contact information. This information may include a picture, phone numbers, a Web address, your role or title at the University, and other personal information you choose to post.

Edit Contact Information

At first, your profile only includes your name. To add or edit information and determine who can view that information, click "Edit Contact Information."

My Tools

The "My Tools" area on the User Profile page contains helpful links to computing tools, campus resources, and technology support.

My Filemanager

The Filemanager is the most important of the tools available from the Profile. It is a place where you can upload and store files, including essays, articles, images, sound files, presentations, and other documents. Ordinarily, files that you transfer to the Filemanager are publicly accessible from the Web. If you prefer to keep some files private, you can move them to a private folder.

General tools

The other resources provided under "My Tools" also include a notebook where you can jot down general comments or other items, a bookmarks page for saving your favorite Web links, a calendar displaying scheduled items for your courses, and links to a variety of university resources such as Student Self-Service in OneStart and campus maps. If you are a course author, you can also access Faculty Tools from your Profile.

Authoring Tools

These Tools help with course management tasks, such as disabling the course so that it cannot be accessed by certain audiences, archiving course information, and importing/exporting course settings between courses.

Note: If the Authoring Tools are not listed in your Oncourse Profile, you may not be the Instructor of Record for the course, or your campus Registrar’s office may not have your correct information (find out more about how to correct this problem at http://kb.iu.edu/data/ahhz.html). If this is the case, Authoring Tools are listed within the course in the Course Tools section.

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Managing courses

Overview

Within a course, you automatically enter an environment where you have authoring privileges to add, edit, and update the content of the course.

Each dynamically-generated course site includes an up-to-date Class Roster listing the names of all registered students. Create groups and assign students to groups in the Class Roster. A variety of teaching tools, including online testing and Web authoring tools, can be found by clicking “Tools." Other tools help you link to a variety of multimedia electronic resources unique to the content of your course.

By clicking a course hyperlink under “My Courses” on your Profile page, the Web page for that course opens. The following sections describe how to use Oncourse to carry out and enhance course work.

Enabling your course

Students enrolled in a class you are teaching will automatically see links to the course in their Oncourse Profiles. However, until you manually enable the course, students will only see a message saying the course content is unavailable.

Editing tools

The following editing tools are available to you as you manage your online courses:

New Item New Item Click this button to create a new item such as a new Schedule Item or Discussion Forum.
Mark Items Mark Items Place a check in this checkbox to mark an item for deletion.
Delete Items Delete Selected Item Click this button to delete selected items.
Rearrange Items Rearrange Items Click this button to rearrange items in a list. In the new list that appears, click to select the item you want to move, then click either "Move Up" or "Move Down." When you have rearranged the items to your satisfaction, click OK.
Edit Items Edit Items

Click this button to edit the corresponding item.

Announcements

Upon first logging into a course, a screen where any previously created course announcements will appear. Add or delete announcements by clicking “In Touch” and selecting “Create/Edit Course Announcements.” If no announcements are posted, the message “There are no course announcements” appears.

The Oncourse Navigation Bar

The Oncourse Navigation Bar is located across the top of the page within a course. Below are descriptions of the features located under each section.


Course Syllabus
Syllabus


Use the Syllabus to post a course description, objectives, faculty contact information, office hours, class meeting times, required texts, grading policies or any files attached to an item.

To create or change the Syllabus, click "Create/Edit Syllabus." Use the Editing Tools to create, delete, rearrange, edit, and add attachments to Syllabus items.


Course Schedule
Schedule


Use the Schedule to post lectures, homework, quizzes, tests, other assignments, and tasks your students are to complete. To learn more about an item, a student need only click its title.

To create or change the Schedule, click “Create/Edit Schedule.” To create a Schedule item, click “New Item.” Fill out the form to indicate the type of task (which you create and designate), a due date, a title and explanation of the task (Content), any file you want to attach, and who can view the item. Under “Advanced Settings,” you can specify the dates the item should appear in the Schedule, as well as specify if the entry leads to a Web page, rather than information on the form.

To view a graphical version of the Schedule, click "View Schedule Calendar." To return to the list version, click "View Calendar List." For a scheduled item to appear in the graphical calendar, it must have a due date.


Course roster (Class)
Class


The "Class" section is automatically created and updated, providing a roster of enrolled students, with hyperlinks to their Oncourse Profiles.

To change the class roster, click "Create/Edit Roster." You will see a list of class participants along with their usernames and other information. To open the Roster Item Editor, either click "New Roster Item" (to add a new name to the roster) or click the pencil icon next to a name (to edit that item). Use the Editing Tools, as described above, to manage the roster. In the Roster Item Editor, you can apply these settings to each person on your roster:

  • Authoring privileges — grants course authoring capabilities to associated instructors
  • Hidden — hides a person from classmates within a course roster and mail lists

    Note: Hidden course members can still participate in the class activities; their names, however, don't appear in the class roster or course e-mail lists.

  • Disabled — an individual person cannot access the course
  • Locked — only individuals in the roster that you have added should be locked so that the automatic population process keeps the roster current

Establish groups — such as study or research teams — for easier communication among class participants. Once a group is set up, the group name appears in the addresses for Course Mail, Class Chat and Discussion Forums. Save mouse clicks by selecting a group name rather than the names of the individuals in the group. Groups can have their own Schedule Items and Tools. To create or change a group, select “Create/Edit Groups” on the Class page. To view a list of groups for a class, select “Show Groups.”

Adding Guest account users. If you would like to add someone to the Course Roster who does not have an IU account, do the following:

  1. Instruct the person to create an IU Guest account online at http://itaccounts.iu.edu.

  2. Once that person has created a Guest account and provided you with their new username, go to the Class page in Oncourse and click "Create/Edit Roster."

  3. On the Roster page, click "New Item."

  4. Fill out the form, using the person's Guest account username in the "Username" field.

  5. Click "OK." The person's name should appear on the Course Roster.

Special Notice for Instructors: In order to comply with the Family Educational Rights and Privacy Act (FERPA), students will be responsible for indicating whether or not they wish to be “listed” on class rosters visible to other students. By selecting to be listed, your students will be able to enjoy the full functionality of Oncourse. Those who choose to be unlisted will have limited communication abilities with you and their classmates in Oncourse. Instructors should not unlist students in their course if the student has chosen to be listed.


Course communications
(In Touch)
In Touch


There are five categories of communications listed in the In Touch section.

In Touch Editors

(Not visible to students) Use these tools to set up the communications options for your class. Post course announcements, designate a Student of the Week, activate/deactivate course mail, set up discussion forums and chat rooms for groups or the entire class, create drop boxes and group space for sharing files, and create “In Touch Links” (links to related information on the Web). You will use the Editing Tools to create and edit these items.

Course Mail

Use Course Mail to communicate with groups or individuals. Activate Course Mail using the Course Mail Editor. Course Mail can be used to send mail among course members, and search mail archives.

Unread messages appear in the message list in bold and are marked with a closed envelope. Read messages are marked with an open envelope. All messages have a checkbox that can be used to move the message to a folder. Messages with attachments are identified by an icon.

To create a mail folder click "Create/Edit Folder" in the left frame of the mail page. On the Add, Delete, Rename Mail Folder page, use the Editing Tools (listed above) to manage your folder list. Folders are listed in the left frame. The list of messages in a folder appears in the right middle frame. Instructions are located in the right bottom frame. To view the messages in a folder, simply click a folder name. All new messages are automatically delivered to the Inbox folder.

To move a message into another folder, click to place a checkmark in the checkbox next to the message to be moved, then click “Move Selected.” From the drop-down window, select a target folder, then click “Move Now.”

Discussion Forums

Use Discussion Forums to pursue topics in depth and maintain records of those discussions. Use the Discussion Forum Editor (see "In Touch Editors," above) to set up discussion forums for the class.

Upon selecting a Discussion Forum from the In Touch page, the Discussion Forum postings are listed in the left frame and the content of a selected posting (or the Post a New Message form) appears in the right frame.

Expand or collapse an entire discussion thread by clicking the plus or minus sign next to that discussion topic. To expand or collapse all threads, click “Expand All” or “Collapse All” at the top of the left frame.

To move from posting to posting quickly, click “Previous” or “Next” in the left frame. A closed envelope next to a discussion posting means it is unread; an open envelope means it has been read. You may choose to open all messages for easier printing by clicking the printer icon labeled "Display All Forum Messages."

Receive daily notifications at another e-mail address for unread Course Mail or unread Discussion Forum postings.

To set this preference in Course Mail, in the left window, click “Course Mail,” then click “Change Preference.” In the Internet Address box, enter a full e-mail address (e.g., jdoe@iuk.edu), then click “Save Preference.”

To set this preference in a single Discussion Forum, in the left window, click “Set Internet Mail Notification,” then enter a full e-mail address (e.g., jdoe@iuk.edu) in the text field, and click "Save." You must set the notification for each Discussion Forum in a class individually.

Repeat these steps for each of your Oncourse classes. Once a day at midnight, notification will be sent via e-mail if there are unread messages in your Oncourse Inbox or unread forum postings for that class.

Chat Rooms

Chat rooms set up with the Chat Room Editor are displayed in the In Touch section. When creating a new chat room, in the Chat Room Editor, under "Advanced Settings," select "Yes" for "Archive" to create a record of the chat session.

Drop Boxes

Use the Drop Box feature to collect files from users and groups. Students can upload and access their own files, but cannot see other students' files. Once a student adds a file to the Drop Box, they cannot remove it. In setting up a Drop Box, instructors may choose to allow students to overwrite their own files. Course authors have access to all files in the Drop Box.

Group Space

All course members can upload files to share with the entire class or their assigned groups in the Group Space. Users also have equal access to modify, rename or delete other users’ and groups’ files in Group Space.

Other In Touch Tools

Create and edit course announcements, or access other class resources you may have specified using the In Touch Links Editor.

To see how students are using Oncourse, click “Course Statistics.”


Course Tools
Tools


Authoring Tools (not visible to students), Oncourse Tools, and any tools you create using the "Create/Edit Tools" option are displayed on the Tools page. Below are descriptions of the Authoring Tools:

Create/Edit Tools

To create and modify your own tools, select “Create/ Edit Tools” at the top of the Tools page. When a new item or an existing item is selected, an online form allows you to specify a category for the tool, the title and Web address (URL) for the tool, a description, and viewing rights for the tool. The created tools will appear at the bottom of the Tools page.

Online Gradebook(s)

By clicking on the Online Gradebook(s) link, an option to create/edit Gradebooks is displayed. A list of all the Gradebooks for the class is located on the bottom of the page.

After naming and assigning viewing rights to a new Gradebook, you can choose to activate the automatic calculation feature, create assignment columns only, or set up a Gradebook manually using Gradebook Tools.

A Gradebook wizard will walk you through setting up a Gradebook with the automatic calculation feature. If you choose to create a Gradebook manually, you can set up a grade scale, create categories for assignments, enter assignments and import or export grades to and from an external spreadsheet program.

Assigning grades

To grade an assignment, select the Gradebook for which the assignment is listed.

By clicking on the name of a specific Gradebook, a page is displayed where you can select an assignment, or select a student. Choose either option to enter a grade and comments for an assignment.

Grading messages

You may assign grades to Oncourse mail and discussion forum messages.

To grade a Course Mail or Discussion Forum message, click on the “Grade” link at the top of the open message, enter the grade in the Grade field, select the appropriate Gradebook and Assignment and add any remarks. Click the notification box to notify the student of their grade via Course Mail.

Note: These entries must be created in the Gradebook before correspondence can be graded and recorded.

Note: Even if you choose not to notify the student, via course mail, the student will still be able to go to Tools and view their grades in the Gradebook.

Click "Submit Grade" when finished grading the message. The grade will be recorded.

Importing & exporting grades

Transfer grades back and forth between Oncourse and a spreadsheet program on a workstation. Make sure the file you transfer has a .csv extension so that your spreadsheet program will recognize it.

  • To export grades from Oncourse to a workstation, select "Export Grades." A dialog box from your browser may appear asking what to do next. Either save the file to a workstation, where you can later open it with a spreadsheet program, or locate and select the spreadsheet program, which then opens, displaying your grades. The default filename may end with .asp; be sure to save and rename it with a .csv extension before opening it.
  • Note: After exporting your Gradebook spreadsheet from Oncourse, any formulas entered will be lost when saved in the default .csv extension. The default .csv extension is required to import your file into Oncourse. If you would like to preserve formulas for analysis, save a second, separate .xls copy of your Gradebook spreadsheet using the “Save As” option. All formulas will be preserved and you will be able to use them for future reference. For problems, consult your campus teaching and learning center for assistance (see "Getting Help" at the end of this guide).

  • To import grades from a spreadsheet file into an Oncourse Gradebook, select "Import Grades." Click the Browse button to locate and select the file on your workstation, then click "Send" (to import the grades). If you add comments as well as grades in the spreadsheet program on a workstation, only the grades -- not the comments -- will be carried back to Oncourse.

Viewing grades

Students may view their own grades by going to the Tools page and selecting "Online Gradebook(s)."

Oncourse Assessment Manager

Oncourse has a new assessment tool for Fall 2004. The Oncourse Assessment Manager was designed to eventually precede the current Test and Survey Tool. The OAM is designed for a broader range of assessment activity, providing more options in serving and submitting assessments with a friendlier interface. Both the OAM and the Test and Survey Tool can be found under the Tools tab.

Oncourse Test and Survey Tool

Oncourse provides a built-in tool to help create and conduct tests and surveys online. To create a new test, on the tool's Main Menu, select "New Test or Survey." To edit an existing test, select an item from the drop-down menu and click "Go." Use the Settings Menu to set limits on the number of attempts by each student and on the time allocated to take the test. Scramble the test questions so that the sequence is different for each student, determine whether the student can see the correct answer and his/her score, and control access to the test by time, date, and IP number (location).

Use the Question Editor from the Oncourse Test and Survey Tool or the OAM to create questions of all types, including multiple choice, true/false, fill-in-the-blank, short answer, essay, and more. Questions can be copied from another test or survey, or imported from a question file previously created in Oncourse.

For help using the Test and Survey Tool or the OAM, use the extensive online help by clicking the “Help” button at the top right-hand corner of the page.

Important note to faculty: Studies of educational practices using technology are becoming an important component of faculty scholarship of teaching and documentation for promotion, tenure and teaching merit awards. While routine evaluation of programs, curricula, courses, and teaching typically are not considered research, when faculty anticipate public sharing of the results from data collected using Oncourse tools and surveys (for example publications or presentations), they should seek approval from their campus Institutional Review Board (IRB). Additionally, faculty may be required to complete the “Protection for Human Subjects in Research” course and pass the exam. Specific IRB procedures vary from campus to campus; faculty should contact their campus office of research and sponsored programs for additional information.

Department Tool Wizard

Some departments may provide links to discipline-specific sources of information. If the message "No Tools Available" appears, your department has not set up a Tool Wizard. Contact your department if you have questions.

Library Tool Wizard

The Library Tool Wizard allows you to link to a library on your campus. Select from an extensive array of Web-based instructional resources to be added to the Tools page. Resources may include maps, databases, dictionaries and thesauri, encyclopedias, IU faculty resources, a calculator and Internet search engines.

Note: Tool access may be license restricted to University connections.

To select resources for your class, follow the instructions at the top of the screen.

To create your own resource tools, return to the Tools page, select "Create/Edit Tools," then fill out the form.

Switch to Student Mode

Select this option to see the course from a student’s point of view — without authoring tools. From student mode, you must return to the Oncourse Profile page and reselect the course to make authoring tools available again.

Authoring Tools (not visible to students)

General course
settings
Redirect this course to another Oncourse course or to any URL, reveal/hide the course so that it will/will not appear in searches of Oncourse courses, or enable/disable the course so that students and other course authors can/can not access it.
Export/Import course settings The export and import tools allow you to save and restore settings, including tests and surveys, for a course. When course settings are exported, the contents and settings of the course are saved in a settings file. Mail messages, discussion threads, chat messages, and gradebook assignments are excluded. The settings file is downloaded to your computer and saved. You can use the settings file to restore settings and content in a different course.
Advanced course
property editor
Modify low-level course environment variables (experienced users only).
Tab URL
editor
Redirect any Navigation Bar Tab to a different URL.
Enter a
course
Access any of your courses, including disabled ones.
Select a
different course
Select a different course to edit its settings.
Go to My Profile. Go directly to your Oncourse Profile from within a course.

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Getting help

Try these resources for help with Oncourse:

Oncourse Online Help

While in Oncourse, click the "Help" link located in the top right-hand corner. A new window will open with information about the specific area you are in.

Instructors can access Multimedia Tutorials through the Oncourse application Help menu. These tutorials adopted some questions from IU's Knowledge Base and converted them into animated audio instruction. The advanced features walk users through detailed questions in various Oncourse tabs.

Knowledge Base The KB answers thousands of questions about computing at IU; go to http://kb.iu.edu/.
Oncourse workshops offered by IT Training & Education

ITTE provides hands-on workshops providing detailed training on how to use Oncourse. Workshop materials are available online in Adobe PDF format by clicking on the "Instructor Training-Workshops and Printed Materials" link at http://oncourse.iu.edu/help/facultyhelp.html.

  • IUB faculty classes, (812)855-7383
  • IUPUI faculty classes, (317)274-7383
  • View the complete class catalog at http://ittraining.iu.edu.
  • Technical support

    Are you having difficulty with the Oncourse application? Try contacting your campus support provider.

    • IUB: IMU M084, M-Fri. 8am-5pm. Phone support at (812) 855-6789 available 24x7; e-mail: ithelp@iu.edu
    • IUPUI: ES 2126, M-Th 8am-9pm, Fri 8am-5pm, Sat 9am-3pm, Sun noon-4pm; Phone support at (317) 274-4357 available 24x7; e-mail: ithelp@iu.edu.

    Technical Support for other IU Campuses:

    • IPFW — (260) 481-6030, helpdesk@ipfw.edu
    • IUE — (765) 973-8375, iueitsup@indiana.edu
    • IUK — (765) 455-9315, kohelp@iuk.edu
    • IUN — (219) 981-4357, iunhelp@iun.edu
    • IUPU Columbus — (see IUPUI)
    • IUS — (812) 941-2447, helpdesk@ius.edu
    • IUSB — (574) 237-4362, helpdesk@iusb.edu

    Note: When contacting a support center via e-mail, use an e-mail system other than Oncourse Mail. Be sure to put your contact information in the text of your message. Otherwise, support center staff will not be able to contact you to help with your problem.

    Pedagogical Support

    Do you need help implementing Oncourse in your class?

    • IPFW — Learning Resource Center, (260) 481-6519
    • IUB — Teaching and Learning Technologies Centers, (812) 855-7829
    • IUE — Teaching and Learning Center, (765) 973-8561
    • IUK — Center for Teaching Excellence, (765) 455-9534
    • IUN— Center for Excellence in Teaching & Learning, (219) 980-6755
    • IUPUI — Center for Teaching and Learning, (317) 274-1300
    • IUS — Institute for Learning and Teaching Excellence, (812) 941-2506
    • IUSB — University Center for Excellence in Teaching, (574) 237-4894

    ONCOURSE-L: Subscribe to this unmoderated discussion list for users of Oncourse at Indiana University by sending an e-mail message to listserv@iupui.edu. Leave the subject line blank. In the body of your message, type SUBSCRIBE ONCOURSE-L.

    Getting Started with Oncourse guides

    You can find the Oncourse guides online at::

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    Troubleshooting

    If you or your students have trouble logging into Oncourse, check the following before you call for help:

    1. Synchronize your passwords. If you are sure you are using the correct username and password and you still cannot log in (or if a student is having problems and they registered more than 24 hours prior), passwords may be out of sync. To fix the problem, try running the Password Maintenance utility at http://password.iu.edu.
    2. Make sure your student is registered. If a student still cannot log in, make sure his/her name appears on the course roster. If it does not, have the student contact the Office of the Registrar on campus.

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    Last updated: August 2004
    URL: http://oncourse.iu.edu/help/facultyguide.html
    Copyright 2003, The Trustees of Indiana University